Privacy policy
Welcome to Xcel Technologies FZC! We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and services.
What Information Do We Collect?
We collect several types of information from you:
Personal Information:
This includes information that can be used to identify you, such as your name, email address, phone number, postal address, payment information, and demographic information.
Device and Browsing Information:
We collect information about your device and how you use our website, such as your browser type, operating system, IP address, browsing history, and clickstream data.
Information We Collect from Third Parties:
We may also collect information about you from third-party sources, such as social media platforms or advertising partners.
How Do We Use Your Information?
We use your personal information for the following purposes:
- To fulfil your orders and process your payments.
- To provide you with customer service and support.
- To send you important information about our website and services, such as order confirmations, shipping updates, and product recalls.
- To personalize your experience on our website by recommending products and content that may be of interest to you.
- To improve our website and services.
- To comply with legal and regulatory requirements.
We will not share your personal information with third parties except in the following limited circumstances:
With your consent: We will share your personal information with third parties with your express consent.
With service providers: We may share your personal information with third-party service providers who help us operate our website and services, such as payment processors, shipping companies, and marketing agencies.
To comply with legal requirements: We may be required to disclose your personal information to comply with laws, regulations, or court orders.
To prevent fraud or abuse: We may share your personal information to prevent fraud or abuse, or to protect the rights, property, or safety of others.
Your Data Rights:
You have the following rights with respect to your personal information:
Access: You have the right to access your personal information that we hold.
Correction: You have the right to correct any inaccurate or incomplete personal information that we hold.
Deletion: You have the right to request that we delete your personal information.
Restriction: You have the right to restrict our processing of your personal information.
Portability: You have the right to request that we transfer your personal information to another organization.
You can exercise these rights by contacting us at info@xcel-technologies.com
Cookies and Tracking Technologies:
We use cookies and other tracking technologies to track user activity on our website and to hold certain information.
A cookie is a small data file that is placed on your computer or device when you visit a website. Cookies allow us to improve our website and services, personalize your experience, and deliver targeted advertising.
You can manage your cookie preferences through your web browser settings. However, if you disable cookies, some features of our website may not function properly.
Data Security:
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
International Transfers:
We may transfer your personal information to third parties located in countries outside your own. These countries may have different data protection laws than your own country.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes
Contact Us:
If you have any questions about this Privacy Policy, please contact us at info@xcel-technologies.com
