FAQ

Looking to enhance your home theatre, conference room, or any other space with top-notch audio-visual equipment? Shopping online for AV gear can be daunting, but fear not! Here are some of the most frequently asked questions about our e-commerce store to help you navigate your shopping journey with ease:

  • Convenience: Browse and compare products from the comfort of your own home, anytime.
  • Wider selection: Access a broader range of brands and models than you might find in local stores.
  • Competitive pricing: Online retailers often offer lower prices due to reduced overhead costs.
  • Expert guidance: Utilize online resources, product descriptions, and customer reviews to make informed decisions.

We offer a vast selection of equipment for both home and commercial use, including:

  • Home theatre systems: TVs, projectors, screens, speakers, receivers, and more.
  • Audio equipment: Speakers, headphones, soundbars, amplifiers, and turntables.
  • Video equipment: TVs, projectors, screens, and streaming devices.
  • Conferencing equipment: Video conferencing cameras, microphones, speakers, and presentation systems.
  • Smart home AV solutions: Integrate your audio-visual experience with smart lighting, thermostats, and other connected devices.

Consider these factors:

  • Budget: Determine how much you’re willing to spend.
  • Space: Measure your available space to ensure proper equipment placement.
  • Usage: How will you be using the equipment? (e.g., movies, music, gaming, conferencing)
  • Technical expertise: Choose equipment that matches your comfort level with setup and operation.

Our website offers detailed product descriptions, specifications, and customer reviews to help you make informed choices. Additionally, our friendly customer service team is always happy to assist you.

While we don’t directly offer installation services, we can recommend qualified professionals in your area. We also provide detailed installation guides and online resources to help you set up your equipment yourself.

We offer a hassle-free return policy for most items. Please refer to our website for specific details

Yes, we partner with several financing companies to offer flexible payment plans for qualified customers.

You can reach our friendly customer service team via email, phone, or live chat. We’re always happy to answer your questions and help you find the perfect AV solutions for your needs.

We offer:

  • Unrivalled selection of top-tier AV brands and models.
  • Competitive prices and exclusive online deals.
  • Expert guidance and personalized recommendations.
  • Secure and convenient online shopping experience.
  • Fast and reliable shipping with order tracking.

Hassle-free return policy and excellent customer service.

Yes! We have a blog packed with informative articles, buying guides, and expert tips on all things AV. We also share inspiring customer stories and showcase the latest trends in audio-visual technology.

Subscribe to our newsletter to receive exclusive deals, product announcements, and helpful tips directly in your inbox. You can also follow us on social media for the latest updates.

We hope this FAQ section has been helpful! If you have any other questions, please don’t hesitate to contact us at info@xcel-technologies.com.

We’re here to help you create the ultimate audio-visual experience for your home or business.